"COACH WORKS - tiny book of handling conflict" is designed to be a light and easy collection of best practices and information that can make interpersonal tension and disputes easier to get through, or to bypass altogether, while aiming to generate positive outcomes for all parties.
The book can be downloaded here for free in either PDF, Epub or Mobi formats. There's nothing to sign up for, no hidden product to sell, just a free book to try and make life a little easier for everybody.
Click on the links below to download, read, enjoy, let me know what worked well for you, or if you have your own best practices that people should know about.
COACH WORKS tiny book of handling conflict - Epub (this works on all Apple devices and there are plenty of free apps available for Android and Windows. It's is expecially good for reading on small screens.)
COACH WORKS tiny book of handling conflict - PDF (this is laid out like a book and is better on screens as big as, or bigger than a book.)
COACH WORKS tiny book of handling conflict - Mobi (This format is for Amazon Kindle)